The Gambia’s Ministry of Health has issued a press release informing travelers leaving The Gambia that they can only access their certificates via the online portal available at https://results.moh.gm. “No individual will be allowed to physically come to the complex for certificate collection starting 1st September.”
The release stated that travelers are reminded that they are required to pay the test fee of two thousand five hundred dalasi (D2,500.00) at the EcoBank The Gambia Ltd before the sample is collected at any of the two designated sites (Independence Stadium and around Brusubi turntable).
Travelers are further urged to present proof of payment (receipt) at sample collection sites before his or her required bio/personal data for the electronic transmission is recorded. “The traveler will be required to enter both COVID-19 ID and phone number used during registration and sample collection to download their test certificate.”
However, all travelers are requested to provide a valid phone number during the registration process as it will be required to retrieve a valid test certificate. The results will be available from 24 to 48 hours after sample collection and only available to travelers who had returned a negative test result.
Moreover, all printed/downloaded certificates will be subjected to verification at the Airport by airline officials and health authorities. The release added.
Finally, the Ministry urges the public to strictly comply with this new protocol. The Ministry assures the public that the platform is secure, reliable, and safe and has been developed using international standards of cyber security and data protection protocols.